International Patients Guide
Our Patient Assistance Centres
Our Patient Assistance Centres (PAC) provide a one-stop service for local and international patients looking for medical specialists' expertise, personalised patient care and modern technology at Mount Elizabeth Hospitals, Gleneagles Hospital, and Parkway East Hospital.
Our dedicated and experienced PAC staff are professionally trained to provide genuine care and comfort. They understand the special needs of international patients and can assist you before, during and even after your visit. They can also give you advice on the estimated cost of treatments and procedures at our hospitals.
There is no additional cost for using the services. Contact us today to discuss how we can help.
Mount Elizabeth Hospital Patient Assistance Centre: +65 6250 0000
Mount Elizabeth Novena Hospital Patient Assistance Centre: +65 6898 6898
Gleneagles Hospital Patient Assistance Centre: +65 6575 7575
Parkway East Hospital Patient Assistance Centre: +65 6377 3737
Find an overseas office
We have served international patients from more than 120 countries, including Indonesia, Vietnam, China, Philippines, India and Bangladesh. Our experienced team can help you and your family with your travel arrangements and stay in Singapore.
Getting international medical care
Depending on your medical needs, we can recommend the appropriate specialists, schedule appointments for you and make all the necessary arrangements for your visit.
We can help you with:
- Professional recommendations of treatment options and doctors
- Arranging a medical appointment within 24 hours
- Arranging for medical evacuation
- Arranging a teleconsultation
- Post-care services
Planning your trip to our hospital
From travel and visa arrangements to translators and accommodation, we can help to make your medical treatments and visit as easy and comfortable as possible.
Paying for your hospital bill
You may have questions about how much it costs to get treated at our hospitals. Our team can advise you on the estimated cost of treatments, your options for payment and the billing process.
- We accept international health insurance policies to cover your bills for hospital treatments and follow-up care. Please check with your insurer on your coverage.
- Contact our international offices for advice on costs.
Estimate your hospital bill
You can also use the Hospital Bill Estimator to find out how much you need to pay for certain procedures (prices are in SGD).
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